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Home>Jobs>India >Pune >Operation Executive

Operation Executive

Teknovance Solutions Pvt. Ltd

Experience : 0 to 2 Years

Education : MBA/PGDM

Location : Pune

Per Month: Rs. 10,000 - Rs. 18,000

Job Role : Admin

Posted on 09 Oct 19

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Job DescriptionLast Date 09 Nov 19

Responsibilities and Duties

Ensuring On Time Delivery (OTD) and Customer Satisfaction monitoring at every stage of project delivery
Monitoring operational metrics like â€“ EI, Efficiency, Load factor, Flexibility etc on weekly, monthly, quarterly basis
Be an active member of ISO audit team and lead all ISO initiatives
Monitor customer complaints if any and finding timely and effective solution to customer complaints
Proactively raising red flags for customer dis-satisfaction and implement a standard process to ensure smooth function of client projects in future
Implement innovative quality tools to enhance project delivery
Ensure continual improvement in operational processes
Communicate with clients to understand concerns and issues if any
Creating effective presentations/MIS/project reports and other documents as and when required for management meetings

Job Type : Full Time

Interview Type : Face to Face Interview

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