Operations Analyst - Voice/Semi Voice

Experience : 0 to 1 Years
Location : Bangalore
Posted on 04 Jan 20
Job is expired
Job DescriptionLast Date 08 Feb 20

Job Role / Title: Operations Analyst (Semi voice)

Job location: Subramanya Arcade, Bannerghatta Main Road

Job Type: Permanent / full-time

Responsibilities and essential job functions include but are not limited to the following:

    • May perform processing tasks in one or more of the following areas:
      • Data Entry into an electronic portal and quality check for accuracy
      • Check processing
      • CD processing
    • Analyze and resolve portal login errors
    • Research and identify appropriate portals for the setup of customer accounts for invoice retrieval
    • Identify chronic missing accounts and resolve the root cause of why invoices are going missing
    • Manage reporting for Media Receipt services
    • Excellent written and verbal communication skills.
    • Proficiency with Microsoft Office software (Excel, Word, PowerPoint, etc.)
    • Telecommunications background is a plus

Interview & Selection Process:

Level 1: F2F Interview

Level 2: Aptitude Test

Level 3: Technical Interview

 Please provide the information to process your application.

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Snapshot At Synchronoss, we Transform & Digitize Telecommunications, Media & Technology (TMT) Companies.  We know the TMT space. Our platforms, products, people, and partners help Telecommunications, Media, and Technology companies shift their digital business into high gear. 
This position will contribute to the Synchronoss’ Media Services business operations by providing support for media receipt services.  The position is also responsible for assisting in retrieval of all invoice media on behalf of customers as well as error resolution.  This team will perform tasks associated with all media retrieval.
Job is expired
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