Name of The Organization : Truminds Software Systems Location : Gurgaon/Gurugram Position Title : Operations Engineer Years Of Experience : 2-6 Years Required Skills :
Resolving network issues, deploying/configuring systems and using remote desktop connections to provide immediate support.-
Good hands-on on Linux as an OS and knowledge of the common networking commands.Good working knowledge of network protocols, TCP/IP, Linux networking stack (IPv4/v6/ IPSec, etc) -
concepts of VLAN, QoS-
Usage of Packet capture/filtering tools like wireshark/tshark.-
Knowledge of either LTE or VSAT systems would be beneficial.-
Job would need working with 3rd Party providers for LTE, VSAT within SLAs-
Prepare reports, impart training to customers, documentation of technical knowledge, using bug tracking tools, ability to interact with customers using email/phone/chat/video calls.Educational Qualification : 2-6 years of experience in Technical Support.B.E./B.Tech. in Computer Science/ IT or MCA would be preferred.Excellent oral and written communication skills.