GO DESi jobs - Operations

At GO DESi we are creating a packaged food brand inspired by regional formats & flavors. Unlike regular FMCG's, our manufacturers are micro-units set up by women entrepreneurs, farmer cooperatives, and SHG in rural and semi-urban areas. All our products are 'as is' i.e. made in a traditional manner by locals with tremendous knowledge about indigenous ingredients, flavors, and ingredients giving GO DESi an unparalleled authenticity. At one end, we are taking our consumers back to the root, on the other hand, we aim to be the slingshot for rural entrepreneurs manufacturing traditional products and thereby enabling them to scale. We were awarded the TISS Social Enterprise of the year 2017-18 & were incubated at IIM-Bangalore as well as supported by the Deshpande & Wadhwani Foundation. In the past year, we have seen the organization growing 10x. Consumers have loved our products and we have been able to scale up our micro-unit in Sira to employ 60 women to service the customer demand.

Selected intern's day-to-day responsibilities include:

1. Including daily contact with the client base and follow-up to all inquiries through phone calls, emails, and messages
2. Keeping records of customer interactions, transactions, comments, and complaints
3. Liaising with the courier partners about order deliveries
4. Tanking end- to- end ownership of e-commerce sales including the processing of all orders through various online portals
5. Owning and delivering targets for key operating metrics- efficiency, productivity, and fulfillment percentage
6. Working with the operations manager to optimize e-commerce sales as well as increase efficiency in processing the orders

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