Superpro.ai jobs - Operations
Operations
Fresher
Salary not disclosed
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Your Profile matches the job
Your Profile matches the job
Posted:
3 Years ago
Views:
Applications:
Openings:
4
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Provide product training to customers and work directly with them typically in their first 30-60 days to ensure a smooth and successful transition
2. Work on researching, diagnosing, troubleshooting, and resolving customer issues
3. Provide detailed account walkthroughs and assist new customers by educating them and answering any follow-up questions
4. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
5. Ensure proper recording and closure of all issues
6. Prepare accurate and timely reports
7. Document knowledge in the form of knowledge base tech notes and articles
1. Provide product training to customers and work directly with them typically in their first 30-60 days to ensure a smooth and successful transition
2. Work on researching, diagnosing, troubleshooting, and resolving customer issues
3. Provide detailed account walkthroughs and assist new customers by educating them and answering any follow-up questions
4. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
5. Ensure proper recording and closure of all issues
6. Prepare accurate and timely reports
7. Document knowledge in the form of knowledge base tech notes and articles
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. have relevant skills and interests
Perks
Number of openings
4
Job Particulars
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Internship / Projects
Job Id
724947
Job Category
Internship , Diploma
State
Delhi
Country
India
About Company
Superpro.ai
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