Fubiq Ventures Private Limited jobs - Operations

Selected intern's day-to-day responsibilities include:

1. Answer calls and respond to emails
2. Handle customer inquiries both over the phone and by email
3. Research required information using available resources
4. Manage and resolve customer complaints
5. Provide customers with product and service information
6. Enter new customer information into the system
7. Update existing customer information
8. Process orders, forms, and applications
9. Identify and escalate priority issues
10. Route calls to the appropriate resource
11. Handle follow up customer calls where necessary
12. Document all call information according to standard operating procedures
13. Complete call logs
14. Produce call reports

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