Operations Manager
LOCATION: Delhi / NCR, Mumbai
EDUCATION: Any Bachelor's Degree.
PREFERRED BACKGROUND: Minimum 2 - 4 years of experience in an on-the-ground, fast-paced business, preferably in sales, procurement or logistics.
RESPONSIBILITIES:
Manage continuous acquisition of driver partners through feet-on-street and marketing activities
- Ensure delivery on promised SLA's to customers by driving driver compliance
- Ensure that all driver partners are well trained, process-driven and customer-centric
- Grow revenue from customers by delivering customized, best-in-class, last-mile logistics solutions
- Hire, coach and mentor a team of Project Supervisors
REQUIREMENTS:
- 3 - 5 years of experience in an on-the-ground, fast-paced business
- Prior experience in an operations role will be a big plus
- Attention to detail with the ability to build relationships
- Strong communication skills in English and Hindi
- A good understanding of the city will be a big plus
COMPENSATION : Full-time salary negotiable based on experience, and equity compensation plan