Job Summary
ElixirTrips is India's fastest growing Online Travel Portal. Operations manager should have exposure to travel, tourism, & hospitality industry. Past experience with MMT, Tripfactory, Sotc, Yatra, Thomas cook, will be of added advantage. Operations Manager will focus on the continuous improvement in efficiency of process quality, customer experience and ensure team achieve their sales target along with quality. Will handle Operations, Training Quality teams to ensure that the front-line Customer Experience Specialists have the most efficient and effective workflows to help with resolving customer Queries & issues. Additionally, will assist with gathering insight and analysing data to identify and assess opportunities for improvement.
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