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Operations Manager

For a client of TeamLease Services Ltd
Experience : Freshers
Education : B.Com
Location : Mumbai
Per Year: Rs. 2,000 - Rs. 16,00,000
Job Role : Operations
Posted on 27 Feb 20
Job is expired
Job DescriptionLast Date 27 Apr 20

·        A result-oriented professional with 17+ years of experience in Operations Management, Service Delivery,Process Improvement, Team Management, SLA Management, and Performance Management

·        ITIL V3 Intermediate Certified in IT Service Operation

·        Six Sigma Black Belt Certified

·        EE (Execution Excellence) Bronze Belt Certified (A certificate for Excellence in Process, Project & Quality Management)

·        Certified LEAD Program (Adv. Certification Program for Leaders) while working with Sutherland Global Services

·        Expertise in streamlining business processes, defining continuous improvement processes, accelerating employees’ strengths and building powerful teams to achieve all set business objectives

·        Deftness in setting out quality standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA

·        Knowledge of establishing processes, SOPs, streamlining workflow and creating team work environment to enhance productivity innovatively

·        Skilled in mapping business requirements and coordinating development & implementation of processes in line with the pre-set guidelines

·        Exceptional communication, presentation & mentoring skills with distinguished abilities in leading teams for developing procedures and service standards for business excellence

                                                                          


Job Type : Full Time
Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
Job is expired
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