Freedom From Diabetes jobs - Operations Monitoring

Operations Monitoring

Freedom From Diabetes
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Year ago
Views: 0
Applications: 0
Openings: 1

Job Description

About the internship
Selected intern's day-to-day responsibilities include:

1. Track record of LCM with minimum adherence
2. Manage large amounts of outgoing calls
3. Identify and assess customers' needs to achieve satisfaction
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Provide accurate, valid, and complete information by using the right methods/tools
6. Handle customer complaints by identifying the issue faced by the participant and directing them towards resolution within time limits and follow up to ensure resolution
7. Keep records of customer interactions, process customer accounts, and file documents
8. Follow communication procedures, guidelines, and policies
9. Take the extra mile to engage customers
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    are available for full time (in-office) internship

    have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Other requirements

    1. Must have proven customer support experience or experience as a client service representative

    2. Must have familiarity with CRM systems and practices

    3. Must have the ability to multitask, prioritize, and manage time effectively

    Number of openings
    1

    Job Particulars

    Role HR
    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeApprenticeship
    Job Id963829
    Job Category MBA , BSc/BCA/BBM
    StateMaharashtra
    Country India

    About Company

    Freedom From Diabetes
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