Freedom From Diabetes jobs - Operations Monitoring

Selected intern's day-to-day responsibilities include:

1. Track record of LCM with minimum adherence
2. Manage large amounts of outgoing calls
3. Identify and assess customers' needs to achieve satisfaction
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Provide accurate, valid, and complete information by using the right methods/tools
6. Handle customer complaints by identifying the issue faced by the participant and directing them towards resolution within time limits and follow up to ensure resolution
7. Keep records of customer interactions, process customer accounts, and file documents
8. Follow communication procedures, guidelines, and policies
9. Take the extra mile to engage customers

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