Quess Corp Limited jobs - Operations - Sales Support

About Us

Job Description

Since 1997, Magna Infotech has been a leading provider of Technology Staff Augmentation and Solutions in the Indian Subcontinent. The only staffing company with Industry-Focused Verticals, Magna provides its customers with a comprehensive Talent Management solution specific to an industry, geography or business purpose. Our 10,000+ associates are proficient in 500+ skill sets, across multiple industry sectors. They are ably supported by sophisticated internal tools, an industry-leading fulfilment engine and an unparalleled associate engagement and support framework. For associates and employees, we offer an enriching experience that promotes career growth and lifelong learning. With a customer base of 250+ companies, it’s our constant endeavour to be recognized as a “partner-of-choice'.

About Company

www.magna.in

Roles And Responsibility

• 2 years of experience, good working knowledge of Excel and always shows interest to take that extra step in Client Service; previous work experience in Sales Support will be an added advantage
• Sales Support as a process is to provide better service to clients. Hence it requires lots of interaction with clients, Sales Persons, Traders, Desk Assistants and other various team involved in downstream Processing
• Effectively manage all risks and exposures associated with the various trading activities across the books for Sales Clients and ensure all exceptions have been closed out in a timely manner; Manage Risk between Front End & Middle Office systems for all Equity Derivative products at trade level
• Requires liaising with respective regional Trader’s, desk assistants, Sales Persons & other regional middle office teams and make sure Bank’s external client’s queries are resolved immediately and effectively
• Always think from Client perspective and proactively provide better service to clients and cover the risk in the process
• The individual needs to work very closely with the desks and ensure all Bookings and checks are completed with 100% accuracy, within the timelines mentioned in SLA