Operations Sr Specialist I - Retail Customer Fulfillment jobs in Bangalore at JPMorgan Chase & Co.

Operations Sr Specialist I - Retail Customer Fulfillment

Job Category: Operations

Roles & Responsibilities:

Documentation & Verification of Consumer and Business Banking account Information
Validation of various regulatory documents submitted by the Customers
Ensure that all work assigned is processed as per Standard operating procedures and within the Timeframe Stipulated.
Ensure all exceptions, involving deviation from Standard Operating Procedure's or inability to process the work within turnaround time is escalated to supervisor/Manager.
Meet all the Productivity and Accuracy targets defined for the process
Follow all the Audit/Compliance policies applicable to process

Graduates, preferably in Commerce - Preferably having first class pass percentage
Fresher / work experience 0-24 months, preferably in back office/financial service industry
Good working knowledge of all MS Office applications particularly Excel Soft Skills
Good verbal and written English communication skills
Effective time management skills
Customer Focus and Service Oriented mindset
Ability to collaborate, partner and work in a team environment
Aptitude for identifying Process improvement opportunities
Candidates should be flexible to work in night shifts (timings might vary according to process requirements)

Location: Bangalore East, KA, IN

J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.