Lynk powers the new knowledge economy. Our platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make better informed decisions. Lynk’s customers include Fortune 500 corporates, world’s leading investment houses, global family offices, top professional services firms, governments and other organizations.
Lynk’s knowledge graph uses data to understand, map, and organize experts and their knowledge, facilitating timely, intelligent connections. The platform gives enterprises a fast, convenient and cost-effective way to connect with over 780,000 experts worldwide across all major industries. Lynk is a member of World Economic Forum since 2019.
Lynk is the best place to seek, build and share credible human expertise to create a knowledge advantage.
As a Operations Support Executive (OSE),you will be one of the primary building blocks of our company. OSE’s help facilitate smooth interactions between our clients and our experts and assist with any support required during the lifecycle of these interactions. This is a fast-paced role wherein you will be coordinating with various senior stakeholders on a daily basis via mediums like phone, email, chat etc. You will be thinking on your feet to provide the best possible solutions to common and complex situations. OSE’s will be trained to troubleshoot technical and frequently asked queries from the experts and clients. Each day you will receive a wide range of queries from our stakeholders broadly around consultation scheduling, rescheduling and post consultation follow ups, the Executive will be required to address these matters in a timely and effective manner. The Executive will be required to work closely with our CS Team and Tech team to ensure smooth flow of the consultation process.
What You’ll Do
What Expertise You’ll Add To The Team
What We Commit To You
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