Nearpe jobs - Customer Support Executive

Customer Support Executive

Nearpe
experience 0 to 3 Years
salary 12,000 - 30,000 Per Month
qualification
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Posted: 4 Years ago
Views: 1
Applications: 0
Openings: 2

Job Description

Responsibilities:

  • Manage queries and complaints of customers on Social Media platforms like, whatsapp, Facebook etc.

  • Answer calls professionally to provide information about products, services, receive orders, cancel orders, and obtain details of complaints.
  • Keep records of customer interactions, transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Make regular calls to existing customers or potential customers to provide education, support, troubleshooting, and sales information, related to products or services we offer.

Skills- 
  • Able to promptly answer support related email, phone calls and other electronic communications.
  • Self- motivated, detail- oriented and organised.
  • Must be fluent (verbal and written) in the following languages: English & Hindi



Job Particulars

Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id272652
Job Category Tech Support
StateUttar Pradesh
Country India

About Company

Nearpe is a payment gateway fintech startup founded by IIT'ians and Ex CTO's and CEO's. As the name suggests Nearpe is a platform where customers can buy anything online and can pay to the nearby stores. Targeting 500 million smartphone users who transact through CASH only. 
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