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OSS Engineer.

For a client of TeamLease Services Ltd
1.5 to 3.5 Years
Job is expired
Posted on 12 Feb 19
Job DescriptionLast Date 16 Apr 19

Role purpose:

To manage and maintain the Operational Support Systems (OSS) and deliver desired availability. Responsible for operations of the support systems for RAN, Core, packet core, Long distance, transport and various EMS/NMS systems. Monitor the OSS software and hardware health on a daily basis and carry out tasks listed in system admin guide. Ensure alarms received in OSS are sent on northbound interface. Takes OSS complex backups, work with internal stakeholders to collect information from the system, troubleshoot issues seen on EMS/NMS/OSS and issues reported by users. Co-ordinate with OEM TAC/Care support to resolve open issues.

Key accountabilities and decision ownership

[max 5]:

· Daily Health check and housekeeping of EMS/NMS/OSS

· System Administration of platform as per guideline like upgrade, backup etc.

· User Management

· Troubleshooting fault, configuration, performance, user access, and security related EMS/NMS/OSS issues reported by users.

· Reporting and MIS responsibility.

Core competencies, knowledge and experience [max 5]:

· 3 Years of experience of EMS/NMS Operations

· Having hands-on knowledge on Linux, Solaris and Windows administration.

· Having basic understanding on IPv4, Protocols, MPLS, SDH, DWDM, Routers, RAN, Core, Packet core, Microwave etc.

· Having hands-on knowledge on Microsoft excel, power point with good communication skill.

· Well adverse with NOC processes and knowledge of ITIL processes.


Must have technical / professional qualifications:

· Engineering Diploma/Graduation in Electronics / Electronics with Communication / Computers Science.


Budget owned:

Key performance indicators [max 3]:

· Deliver high availability (99.9%) of EMS/NMS/OSS operations

· End to end troubleshooting and user problem resolution within agreed timeline.

· Achieve user management compliance

Direct reports:

AGM – OSS Operations




Dotted reports:



Job Role

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Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
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