Hindavi Technologies Pvt Ltd jobs - Outbound Calling Tele Caller

Outbound Calling Tele Caller

Responsibilities:-

·        Inform customers about the company's products/services and offers.

·        Manage inbound and outbound customer calls in a timely manner.

·        Identify customers’ needs and wants, clarifying information whenever possible.

·        Reaching potential or existing clients to advise them about the product, utilizing pre-defined scripts. 

·        Acquiring and updating an individual's contact details. 

·        Calling active or old customers to encourage the purchase of the product.

Requirements:-

·        Must be extremely fluent in English.

·        Must hold a Bachelor/Master’s degree (Marketing or relevant).

·       Good interpersonal, research, and record-keeping skills.

·        Successfully meet sales quota over the phone.

·        Outstanding negotiation skills to resolve issues and address complaints.

·        Ability to be on phone for a long time and familiar with using dialer systems.

·        Should be able to jot down important notes during conversations to facilitate follow-ups by our staff.