Calling existing and potential customers to persuade them to purchase company products and services.
Accurately recording details of customers’ purchase orders.
Processing all customer purchases accordingly.
Generating promising leads for the outside sales team.
Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
Developing and sustaining solid relationships with customers to encourage repeat business.
Using sales scripts offered by the company to drive sales and respond to customer rejections.
Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Updating the CRM tool on a daily basis for the calls made with input received on the response from the client.
Need to be aggressive in meeting weekly targets on scheduling meetings with client & closely followup on the life cycle of the lead to minimise the TAT (Turn around time)
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