*OUTBOUND TELECALLING / VOICE PROCESS FOR FEMALE CANDIDATES ONLY, BANKING PRODUCTS LIKE 'CREDIT CARDS' AND 'PERSONAL LOAN'.
*WORK FROM OFFICE ONLY.
*DAY SHIFT (MON-FRI : 9.30 AM to 6.30 PM & SAT 9.30 AM To 5.00 PM). NO EXTENSION OF WORKING HOURS
*ALL GOVT HOLIDAYS AND FESTIVE HOLIDAYS APPLICABLE.
*SUNDAYS FIXED OFF
*NO TARGETS
*FIXED SALARY + INCENTIVES (5000 To 40000)
*IMMEDIATE JOINING
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level