GLOBAL NETWORKS jobs - Outbound Telecalling/Voice Process

Outbound Telecalling/Voice Process

GLOBAL NETWORKS
experience Fresher
salary 15,000 - 25,000 Per Month
qualification
Job is expired
Posted: 2 Years ago
Views:
Applications:
Openings: 50

Job Description

*OUTBOUND TELECALLING / VOICE PROCESS FOR FEMALE CANDIDATES ONLY, BANKING PRODUCTS LIKE 'CREDIT CARDS' AND 'PERSONAL LOAN'.
*WORK FROM OFFICE ONLY.
*DAY SHIFT (MON-FRI : 9.30 AM to 6.30 PM & SAT 9.30 AM To 5.00 PM). NO EXTENSION OF WORKING HOURS
*ALL GOVT HOLIDAYS AND FESTIVE HOLIDAYS APPLICABLE.
*SUNDAYS FIXED OFF
*NO TARGETS
*FIXED SALARY + INCENTIVES (5000 To 40000)
*IMMEDIATE JOINING

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


Job Particulars

Role 
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1039260
Job Category BPO
Locality Address Cox Town, Cunningham Road , MG Road , Shivajinagar , Ulsoor
State Karnataka
Country India

About Company

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