Position:Tr. Executive
Department:Patient Care
Job Responsibilities:
Ø Receiving the patient on the floor and putting him/her in the room comfortably.
Ø Explaining the facilities available in the room, giving them intercom no’s
Ø Interaction with patients daily whiles his stay.
Ø Standard inventory in the room are seen positioned.
Ø Informing about the newly arrived patient to the consultant ,DMO and dietician
Ø Appointment & Follow up of investigations advised by the consultant.
Ø Co- ordination with other departments like nursing, dietary, billing, maintenance & follow up of discharge summary explaining the discharge medication.
Ø In case of insurance patient pre-auth form to be collected and filed in the case sheet.
Ø Coordinate whether medication and Diet are provided.
Ø Coordinating the shifting of patient from wards to wards or ICCU to OT
Ø Ensure ward shifting in system to be done.
Ø To ensure that the hygiene & cleanliness of the ward is maintained.
Ø Ensuring preparation of discharge summary at least one day prior to the discharge.
Ø Sending the case sheet for the billing after return pharmacy
Ø Guiding the patient attendant for the billing formalities.
Ø Collecting the patient feed back before the patient leaves the room.
Ø Patient care managers posted for night duties.
Ø Pharmacy discrepancy, EDP, time informed to the maintenance & house keeping.
Ø Every day meeting & reporting to CHA at 4.00pm
Ø Feedbacks from Doctors
Ø If consultant is on leave the nurse has to give a reminder to the patient care to contact other consultant to check the patient.
Ø Patient care manager to get the signatures on the sick leave letter of the patient from the concerned consultant at the time of the counseling.
Ø Any complaints regarding maintenance should be informed to the maintenance department through the maintenance requisition book.
Ø Check for the fresh stock of bed sheets, pillows, blankets & towels.
Ø Analysis of the patient getting discharge before 12.00pm.
Ø Collecting of daily report from cardiology OPD.
Ø Online requisition for the collection of Name and Age.