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Patient Service Representative

Digital Catalyst Group
Experience : 1 Years
Education : Other Course
Skills : Telecaller
Location : Hyderabad
Per Month: Rs. 10,000 - Rs. 20,000
Job Role : Others
Posted on 12 Feb 20
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Job DescriptionLast Date 12 Apr 20

Patient Service Repetitive answers telephone calls placed in the Hospital and directs those calls to the correct destination, which are typically a hospital department, an outpatient clinic, an individual or a patient room.

  • Role – Patient Service Representative
  • Work Location – Madhapur
  • Working Time – Mon-Sat (9 am - 6 pm)
  • Experience – at least 1 yr

Responsibilities

  • Answer phones in Call Center and assist caller or triage calls, Other administrative tasks as needed
  • Courteously and professionally answer and transfer the practice telephone calls for all physicians and staff
  • Scheduling patient appointments
  • Must have min 6 months of customer service experience in a call centre, preferably in Hospital
  • Excellence in clinical care, service and communication
  • Ability to handle multiple phone lines
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
A 360 Degree Digital Marketing Agency in Hyderabad with a collective domain experience of over 100 years. We leverage businesses by making brands more findable and accessible online. DigiCats takes pride in having boosted brands of various sizes and industries while watching their business flourish. Our Digital Marketing, Web Building, Web Marketing and Interactive Marketing services are handcrafted to specifically meet your brand requirements and propel your business to the next level.'
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