Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.
Your Role and Responsibilities
You and IBM India
IBM's Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever.
We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award 'Best Employer of People with Disabilities' and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace — We advocate for fairness and equality as everyone is, and always has been, welcome at IBM.
Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry.
Business Unit Introduction
Our IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure. Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services.
Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation.
As PeopleSoft Technical Developer, you are responsible to provide PeopleSoft technical consulting services by playing an active role on development projects through the entire systems development and maintenance lifecycle. You will
work with the internal and client technical staff to support 24 x 7 production environments.
Your responsibilities include and not limited to: Operations Support: Handle issues reported by client and internal technical teams
Proactive health checks of client environments Participate in outage/troubleshooting calls involving internal and external teams Attend scheduled client review meetings Participation in Solution reviews Customer relationship management Reporting Stays current with new PeopleSoft technologies and architectures as well as meets the training objectives set by the organization.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
Required Technical and Professional Expertise
- Total 5+ years of experience, out of which 3 years of relevant experience in supporting PeopleSoft application and Third party software tools
- Experience in 24 x 7 global operations support (supporting remote environments, handling bridge calls, SLA concepts and crisis management)
- Expertise in PeopleSoft technologies, PS Admin, Oracle database technologies, performance tuning and troubleshooting, database maintenance, OS (Unix and Windows)
- Broad knowledge of Unix, Windows, Networking & Firewalls is desired; experience in Citrix administration will be a plus
Preferred Technical And Professional Expertise
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications