Qualification: D. Pharm / B.Pharm
Experience: Freshers / Experienced Pharmacist
Skills: Updated knowledge of medicines availability, good interpersonal & communication skills
JOB RESPONSIBILITIES:
Prescription Filling
To attend the doctor’s prescription at the sales counter and advise the dosage
of medicines to the patients
Dispense drugs pursuant to a prescription issued by the doctor. In case the
prescribed medicines not available, arrange the same from the in-house
pharmacies for the honour of 100% prescription. Substitution of medicines is to
be consulted with the doctor
Cross-check the issuing medicines with the bill with regard to patient name, items
name, quantity, expiry and acknowledge the bill
Customer Service To counsel the patients /customers on health, the reaction of medicines
To maintain good relations with customers/doctors
To maintain a free home delivery register and follow-up the medicines deliveries
to the customers in time
Handle all the inbound calls primarily focusing on drug information, patient
counselling/education and free home delivery orders. In addition, handle
patient queries and issues with respect to drug therapy and drug information
Handle cash in billing counter as and when required
Cold Chain Management
Storing the drugs under proper conditions of refrigeration and security
To prepare bills in computer and collect the cash
Check quantity, MRP, batch number and date of expiry of the received items
from stores before entering into the computer
Inventory Management & Sales
To enter stocks in computer and take a printout of receipt from stores(RS) for
cross-checking with items issues list from stores
To maintain a record for no stock items and follow-up the same
Ensure that 100% physical stock is tallied according to category (Tablets,
Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops,
Surgicals and Miscellaneous) twice a week. Daily rack wise verification of fast
moving items
Ensure shift hand-over and take-over is given before leaving the work area
Focus on sales and strive to attain the target of the pharmacy
Perform any other job assigned by the in-charge as per exigencies of work
