Ensure accurate posting of medical payments to patient accounts
Oversee the processing of insurance claims denials, appeals, and Interpreting and acting on client communications
Track, assess and resolve client communications
Respond to queries, billing clarifications, verifying the receipt of patient registration information, and notify coding team of any potential coding errors
Responsible for achieving teams performance standards (KPIs and SLAs)
Set overall goals for team and individual goals for team members
Train the team members on the medical billing processes, provide directions for complex transactions, update and document process changes, and identify training requirements
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