Phone Banking Officer Inbound Service Gujarati

Ujjivan Small Finance Bank Limited
Experience : Freshers
Location : Bangalore
Job Role : HR
Posted on 11 Oct 19
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Job DescriptionLast Date 10 Dec 19
Job Title : Phone Banking Officer – Inbound Service (Gujarati)

Location : Banglore

  • Receive and respond to customer service account inquiries on account balances, transaction
  • Responsibility of handling any inquiries and resolving customer complaints.
  • Promote bank products and services
  • Identify customer needs
  • Refer customers to appropriate banking services
  • Help to avoid loss of customers and negative reviews

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Ujjivan Small Finance Bank Limited is a mass market focused small finance bank in India, catering to financially unserved and underserved segments and committed to building financial inclusion in the country. Our Promoter, Ujjivan Financial Services Limited (UFSL) commenced operations as an NBFC in 2005 with the mission to provide a full range of financial services to the ‘economically active poor’ who were not adequately served by financial institutions.
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