PHI Consulting Services jobs - Phone Banking Officer

Vacancies in Large Numbers for Freshers & Experienced professionals for the post of Phone Banking Officers with one of the Leading & most Reputed BANK in India, Currently Hiring for Mumbai and Pune Location.

Position: Phone Banking Officer

Location: Chandivali-Mumbai, Viman Nagar-Pune

Roles & Responsibilities:

• Handling of INBOUND CALL RECEIVED from customers enquiring on their account, product or process related information. Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards.
  
• Consistently demonstrate customer focus while addressing customer, queries and satisfactorily resolve queries and complaints received from customers.
  
• Revenue generation through cross selling of the Banks products identified for cross-sell.Cross-selling of all products
  
• Qualification: Graduation mandatory with final year mark sheet (No active backlogs).
  
• Experience: 0 to 3 Years (Experienced/Freshers Both can Apply)
• Applicant Candidate should have good communication skills both in English and Hindi
  
• Work Timings: 9 Hours job Rotational Shift (Shift will start from 7:00 am and end latest by 8:00 pm)
  
• Salary: 14700- 15225 CTC P.M + Incentives & Other Benefits
  
• Fresh & Experienced Candidate looking to make their CAREER in the BANKING INDUSTRY this is the profile for you.
  
• You are requested to mail your CV at or call on for any queries pertaining to the above shared requirement.
  
• Request you to share this email with your friends and Colleagues looking out to make a career in the BANKING DOMAIN, the requirement for this position is huge and our client will be immediately offering and selecting the prospect candidates.