Hiring Freshers for Cyber Security and Digital Risk protection platform.
Main Requisites : - Excellent English communication ( Oral and Written )
- Knowledge on basics of Networking and Cyber Security
- Should be willing for Sat / Sun working which would be 1 among the 4 working day ie Sun-Mon-Tue-Wed working with the next three days off (or) Wed- Thu-Fri-Sat
- Currently due to COVID situation we are all connecting from home
Added Advantage:
- Internship experience into Cyber Security
- Certification like CEH, CySA+
Shift Timings on weekdays :6 am to 5 pm or
9 am to 8 pm or
Sat /Sun :
6 am to 3 pm,
10:30 am to 7:30 pm
9 AM to 6 PM (New Timing)
OPPORTUNITY OVERVIEW As a Platform Support team member, you will focus on supporting our Platform Specialist team by identifying and conducting detailed analysis of cyber risks. You will be responsible for researching these risks and managing the data entry of alerts. Your goal: find the real-time information that will impact our customers, identifying the risk and applying the appropriate escalation path with the Global Customer Operations team. Roles & Responsibilities:
- Analyze social media networks for customer-related risks
- Create alerts within the ZeroFOX platform for customers
- Search social sites (specifically the Big 6 networks) for impersonations of Executives & Brands of ZeroFOX Customers
- Double check impersonations with current alerts in the platform to avoid duplicate creation
- Learn and work from pre-established workflows established by our customers
- Research customer Executives & Brands to familiarize yourself with their entities and expected alerts
- Utilize ZeroFOX tool set to create correct meaningful alerts for each customer/network
Qualifications:
- Extreme attention to detail
- Knowledge of major social networks (knowledge of emerging networks a big plus)
- Superior research and writing skills (a writing sample will be requested as part of the interview process)
- Solid interpersonal and social skills
- Experience with other SaaS, cyber security, or social media products or services is preferred
- Experience in Customer Success
- Strong analytical skills
Do you have the right attitude?
- You don’t watch the clock and would rather work until you’re satisfied with the day’s progress
- You’re comfortable with a quickly growing team
- You quickly adapt and recommend solutions as needed
- As a self-starter, when you find a problem, you alert the team, and fix it…you don’t wait for the next task
- You’re used to producing superior work while meeting aggressive deadlines
Interested candidates can share their resumes