Presales Executive

MPS Limited
Experience : 1 to 4 Years
Location : Chennai
Posted on 04 Jan 20
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Job DescriptionLast Date 24 Feb 20
PRESALES EXECUTIVE

1 - 5 Years

Chennai

Job Description:
  
  • Great written and verbal communication skills
  • Good interpersonal, analyzing & follow-up skills
  • Multitasker with flexibility to work in different work roles.
  • Quick learner and open to learning new channels or processes
  • Reach out to prospective customers basis the customer enquiries given by Business Manager while strictly following call time SLAs,
  • Making sure that the quality of the calls is extremely high
  • Ability to collate requirements post the call with the customer
  • Good listener with active problem-solving skills
  • Make reminder calls to clients, send follow-up emails and schedule appointments, make sure the call happens on scheduled time
  • Take feedback calls with customer
  • Follow up with internal team members to ensure that appropriate action has been taken on customer requests and complaints
  • Keeping records of customer interactions and different transactions, recording details of comments, inquiries & complaints

Salary: INR 4,00,000 - 8,00,000 PA.

Industry:Publishing

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Operations

Role:Business Development Manager
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
MPS Interactive Systems Limited, is a global leader in eLearning, simulations and serious games. MPSi is recognized as a thought leader and market mover in providing learning solutions and performance support design. Having worked with 70 Fortune 500 companies, MPSi provides expertise to help improve people performance through best-in-class learning solutions and integrated analytics. The company's innovative products and strategic learning advisory services drive people competency and learning & development process efficiency.
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