Presentations Specialist

JPMorgan Chase & Co.
Experience : 2 Years
Location : Bangalore
Job Role : Others
Posted on 26 Jun 19
Job DescriptionLast Date 25 Aug 19
Presentations Specialist

Job Category: Operations

Education:
  • Graduate in any discipline
  • Technical qualifications
  • MS Office proficiency and certification in typing is preferred

Experience:
  • Up to two years experience in desktop publishing, word processing, data entry or secretarial practice.

Knowledge and skill sets:
  • Good oral and written communication skills
  • Advanced knowledge of MS Office Suite is essential. Working knowledge of Adobe Acrobat and/or advanced applications e.g. CS5, MapInfo etc would be an asset
  • Excellent presentation and layout skills
  • Adaptability/flexibility
  • Ownership and initiative
  • Ability to multi-task
  • Accuracy, attention to detail and ability to proof own work

Responsibilities:
  • Accurately complete all assigned jobs within the allocated timeframe and in line with specified formatting and layout standards     
  • Perform and become expert in the Microsoft Office suite, along with special functions such as scanning and Adobe Acrobat.  Take all training assigned in a timely way
  • Take ownership of any discrepancies or areas of ambiguity in client data and seek appropriate guidance as directed (phone the banker, Front Desk, etc)
  • Using this knowledge, develop understanding of common banker requirements in order to continuously improve service and quality
  • Keep Queue Owner or Team Leader updated on progress, advising immediately of any delays or issues
  • Receive feedback on audited work and apply this to continuous improvements in quality and productivity of output, developing capability for innovation and service excellence
  • Develop knowledge of deal process and banker roles in the interest of improving understanding of document requirements and of providing customer service excellence
  • Understand quality and timeliness performance metrics, within the context of continuous improvement of quality and service     
  • Develop understanding of global GCFO organization and PPS teams and colleagues
  • Follow established job tracking and completion process utilizing GCFO’s Workflow Exchange (WX) tool
  • Understand JPMorgan performance process, including the core values against which all staff are rated. Take ownership of performance and seek to excel in these areas wherever possible     
  • Maintain performance within established team procedures and policies, including adherence to the attendance and lateness policy, submission of time worked through the appropriate tool before the given deadlines, and following print security and physical access procedures

Shifts: Variable

Monthly Rotation:
  • Morning: 06:00am-3:00p
  • Afternoon: 2:30pm-11:30pm
  • Night: 9:00pm-06:00am (at least 3-4 times in a year)

Location: Bangalore East, KA, IN
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.
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