KEY RESPONSIBILITIES
· Meets and/or exceeds the set productivity and accuracy targets
· Participate in ad-hoc operational projects and audits
· Understand operational goals, vision, charter and process steps
· Execute on assigned project components of specific audit processes
· Follow SOPs as prescribed and provide inputs to improve the process
· Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes
· Drive process/system improvements basis ongoing trends/gaps identified
· Carries out tactical issue based communications with internal teams
BASIC QUALIFICATIONS
· Any UG Degree
· At least 1+ year of work experience
· Excellent problem solving skills and attention to detail
· Proficiency in computer applications
PREFERRED QUALIFICATIONS
· Having statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage
· Experience/ Knowledge of SQL and Macros, but not mandatory
· Working experience in online retail operations or similar fields is a plus
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