Randstad jobs - Process Advisor Banking Operations

• Designation - Process Advisor (Banking Operations) - NonVoice UK Process.
• Shift timing - 12 pm to 1 am (Afternoon shift - UK Timings) Must be Flexible any 9 hrs.
• Location - Noida
• Salary - Maximum - 14K

• Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy.
• Adhere to quality control discipline, procedures and checks at all times.
• Day-to-day query resolution, with the upward escalation of more complex queries to the management team.
• Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage.
• May be involved in the retrieval and distribution of information, either on paper or any other electronic medium.

Required Candidate profile

• Familiarity with procedures, policies, products, and services of a financial organization.
• Knowledge of related risks and audits.
• Ability to work within deadlines/customer demand.