Dire Surveillance Pvt Ltd jobs - Process Analyst

Please find enclosed the roles and responsibilities of our current open positions.

Process Analyst

Responsibilities:

Monitoring sites (Convenience stores, gas stations, etc.) for our end clients/customers.

Assisting employees located overseas remotely via phone or camera.

Creating reports for any suspicious activities for employees working at the remote site (overseas) or for customers present at the site.

You will act as a virtual supervisor for the sites, in terms of assuring the safety of the employees located overseas and requesting them to complete assigned tasks.

Basic Qualifications:

Must have 12th or above.

Basic computer skills are required as 100% of our work are on computers.

Good communication skills.

Self-learner.

Senior Process Analyst

Responsibilities:

Monitoring sites (Convenience stores, gas stations, etc.) for our end clients/customers.

Assisting employees located overseas remotely via phone or camera.

Creating reports for any suspicious activities for employees working at the remote site (overseas) or for customers present at the site.

You will act as a virtual supervisor for the sites, in terms of assuring the safety of the employees located overseas and requesting them to complete assigned tasks.

Generating videos of the incidents and assuring reports created by the analysts match the standards.

Basic Qualifications:

Must have 12th or above.

Basic computer skills are required as 100% of our work are on computers.

Good communication skills (English preferred).

Self-learner.

Manager

Responsibilities:

Oversee team of 3+ employees.

Assist employees located overseas remotely via phone or camera and ensure your team is meeting the desired standards and goals.

Ensure the reports created by your team or cross functional team are accurate and does not require any modification.

You will act as a virtual supervisor for the sites, in terms of assuring the safety of the employees located overseas and requesting them to complete assigned tasks.

Generating videos of the incidents and assuring reports created by the analysts and/or senior analyts match the standards.

Basic Qualifications:

Must have Bachelor's degree or above.

Must have 1+ years of experience.

Computer skills are required as 100% of our work are on computers.

Must be able to communicate in English.

Team handling and conflicts resolution skills.

Self-learner.