Responsibilities and Duties:
- Identifying, defining and developing scalable solutions with work-to-win consensus across the organisation.
- Gather, understand and document detailed business requirements using appropriate tools and techniques
- Solution Designing.
- Manage internal and external escalations between vendor partner and users
- Work with multiple stakeholders to help in business processes.
- Drive - Growth by Numbers Gather and process data using SQL functions and prepare periodic performance dashboards.
- Provide functional support for the project management activities
- Quantify expected operational gains and effectively prioritise proposals
- Liaison with Vendor partners to increase efficiency and quality.
Required Experience, Skills and Qualifications:
- Excellent proficiency in Microsoft Office Tools (Excel, Powerpoint, Word etc)
- Excellent Analytical Skills
- Understanding of driving business using data and numbers.
- Knowledge of SQL and other data extraction tools.
- Understanding of user issues and providing run-time solutions.
- Vendor partner management skills.
- Stakeholder management.
- Zeal to grow and handle teams (if and when required)
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