Genpact jobs - Process Associate Collections
Process Associate Collections
0 to3 Years
Salary not disclosed
Posted:
4 Years ago
Views:
Applications:
Openings:
1
Job Description
Process Associate – Collections - BFS011155
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Are you the one we are looking for?
We are inviting applications for the role of PA, Collections
Responsibilities:Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
Inbound & outbound calling
Provide payment plans basis customer requirement
Minimum Qualifications: Qualifications we seek in you
Under graduate / Any Graduate
Freshers are eligible
Strong Communication Skills (verbal and written)
Preferred Qualifications: Good customer handling skills
Good communications skills
High Energy level
Job: Process Associate
Primary Location: India-Gurgaon
Education Level: Bachelor's / Graduation / Equivalent
Job Particulars
Education
12th Pass (HSE), Any Graduate
Who can apply
Freshers and Experienced (0 to3 Years )
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
447822
State
Haryana
Country
India
About Company
Genpact
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