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Process Associate Collections

Genpact
Experience : 0 to 3 Years
Location : Gurgaon
Job Role : HR
Posted on 06 Oct 20
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Job DescriptionLast Date 05 Dec 20
Process Associate – Collections - BFS011155

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it Come, transform with us Are you the one we are looking for? 
We are inviting applications for the role of PA, Collections 

Responsibilities:Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
Inbound & outbound calling
Provide payment plans basis customer requirement 

Minimum Qualifications: Qualifications we seek in you 
Under graduate / Any Graduate
Freshers are eligible
Strong Communication Skills (verbal and written) 

Preferred Qualifications: Good customer handling skills
Good communications skills
High Energy level

Job: Process Associate

Primary Location: India-Gurgaon

Education Level: Bachelor's / Graduation / Equivalent
  • Process Associate Collections
  • Experience : 0 to 3
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Genpact
Apply now
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