Allegis Group jobs - Process Associate

Process Associate

Allegis Group
experience Fresher
salary 2,00,000 - 2,55,000 Per Year
qualification
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Posted: 5 Years ago
Views: 1
Applications: 0
Openings: 1

Job Description

Job Description:
  • This position is open because they have a SFDC tool which is being replaced, so produce captives requires manpower to monitor the tasks, check with the other team members and ensure the tickets are resolved and SLA's are met on time.
  • This position ensures to maintain the SLA's to close correctly by monitoring the tasks.
  • They act as the mediators between the customer and the technical teams by monitoring the basic cases and following up to ensure the customers tasks are completed on time (B2B process).
The top 3 skills required are:
  • Excellent Communication skill (English).
  • Good understanding on customer service.
  • Good thought flow.

Job Particulars

EducationB.Com, BBA/BBM, BCA, BSc, CS
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id84715
Job Category BPO , BSc/BCA/BBM
StateKarnataka
Country India

About Company

Allegis Global A US based $3.0 billion world leader in staffing services to over 6000 customers globally. We are the Worlds largest 'Technology' staffing company in the world today IT, Telecom, Infrastructure and Engineering. 
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