Process Associate
Location : Bangalore, Karnataka
Job ID:1038815
Job Category:Sales Operations
Schedule:Full time
Shift:No shift premium (India)
Responsibilities:
- Provides general support for sales processing activities for an assigned business area or group.
- Demonstrates mastery in multiple sales processing areas, including: pricing and creating quotes for less- to moderately-complex deals
- registering information and producing documentation
- order execution, billing and invoice production
- configuration of order systems according to process standards and any customization as specifically directed
- Reviews data entered into paper and electronic sales processing and documentation systems to ensure that required fields are complete and correct
- identifies and communicates errors and deficiencies to stakeholders for resolution
- Creates and maintains regular order reports, dashboards, and specialized documentation
- researches and provides information in response to requests from sales leadership
- Provides guidance to less-experienced staff members
Education and Experience Required:
- Bachelor's degree mandatory.
- Typically 1 - 2 years experience
Knowledge and Skills:
- Advanced administrative skills, including data review and proofreading and overall document and information management
- Proficient with standard word processing, spreadsheet, and presentation software packages
- Expert user of electronic sales documentation, order management, and bid and quote systems and tools, including regular and ad hoc reporting and data search
- Thorough understanding of basic order processes, systems configurations and documentation requirements
- Strong written and verbal communication skills
- mastery in English and local language.
- Ability to effectively communicate issues and negotiate resolution with local management.