Structual and Concrete Developers jobs - Process Associate

Qualification :

- English fluency with US accent / any degree ( with arrears are also welcome )

- Experienced people in the US voice process are preferred, freshers who have excellent English accent can be trained

- The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.

- He/She must show the willingness to learn new things every time and then.

- Must discuss every matter with its supervisor or team leader to get any issue sorted

- Giving a resolution to the customers or clients should be the whole and sole responsibility.

- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

- Must efficiently set goals and work on so as to avoid any escalations and maintain relevancy and quality while providing service to the customers.

Skills :

- Should have good oral and written communication.

- An effective communicator, probably fluid with what he/she is speaking.

- Should be computer literate.

- Should be flexible enough to adapt to any environment or changes happening in the sector.

- Should be patient enough and quite motivated towards learning new things and execute them effectively on day to day basis.