Dear Candidate,
Greetings from Just see info Service Pvt Ltd,
Your profile got Shortlisted for an Interview.
Posting of ' Process Associate'
Responsibilities
* Contact potential or existing customers to inform them about a product or service using scripts
* Answer questions about products or the company
* Ask questions to understand customer requirements and close sales
* Direct prospects to the field sales team when needed
* Enter and update customer information in the database
* Take and process orders in an accurate manner
* Handle grievances to preserve the company's reputation
* Go the extra mile to meet sales quota and facilitate future sales
* Keep records of calls and sales and note useful information
Requirements
* Proven experience as telesales representative or other sales/customer service role
* Proven track record of successfully meeting sales quota preferably over the phone
* Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
* Ability to learn about products and services and describe/explain them to prospects
* Manageable knowledge of English
* Excellent communication and interpersonal skills
* Cool-tempered and able to handle rejection
* Outstanding negotiation skills with the ability to resolve issues and complaints
Openings: 20
Exp: Fresher to 2 yrs
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