Genpact jobs - Process Associate

Process Associate

Genpact
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 1
Applications: 4
Openings: 1

Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brandsand we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brandsand we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.Inviting applications for the role of Process Associate, Transactions

Responsibilities
  • Transaction processing according to standard work %26amp; SOP
  • Prioritize transactions according to detailed guidelines to meet SLA
  • Plans and prioritizes tasks and work responsibilities to achieve objectives
  • Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
  • Assist with/perform other team tasks as the need arises.
  • Ability to accurately interpret and compile information from a variety of sources and systems
  • Ensure that turnaround time and quality of the work meets Company service standards
  • Interact with Onshore /Offshore and customer in a supportive and professional manner via email
  • Manage own work in process and support team efforts to ensure that individual, team goals are met
  • Maintain key records like working files, email for reference and audit purpose
  • Handle basic day to day requirements of excel
Qualifications:

Minimum Qualifications
  • Graduation in any stream except B.Tech and Technical Graduation %26amp; Law
Preferred qualifications
  • Fresher or relevant experience in US Insurance or Health Insurance
  • Understanding of HIPAA (PHI/PII)
  • Good English Communication (Both written %26amp; verbal)
  • Proactive communication %26amp; High analytical skills - should be able to foresee issues and suggest solutions, with impactful data
  • Displays energy and passion in approaching the job
  • Ready to work on stretched working hours
  • Ability to independently get along with internal and external customers
  • Customer service focus!
  • Basic Computer knowledge along with typing speed of 25 words/minute

Job Particulars

Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id501583
Job Category Diploma , BPO
StateHaryana
Country India

About Company

Genpact
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