Genpact jobs - Process Associate

Process Associate

Genpact
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 2 Months ago
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Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brandsand we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brandsand we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.Inviting applications for the role of Process Associate, Transactions

Responsibilities
  • Transaction processing according to standard work %26amp; SOP
  • Prioritize transactions according to detailed guidelines to meet SLA
  • Plans and prioritizes tasks and work responsibilities to achieve objectives
  • Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
  • Assist with/perform other team tasks as the need arises.
  • Ability to accurately interpret and compile information from a variety of sources and systems
  • Ensure that turnaround time and quality of the work meets Company service standards
  • Interact with Onshore /Offshore and customer in a supportive and professional manner via email
  • Manage own work in process and support team efforts to ensure that individual, team goals are met
  • Maintain key records like working files, email for reference and audit purpose
  • Handle basic day to day requirements of excel
Qualifications:

Minimum Qualifications
  • Graduation in any stream except B.Tech and Technical Graduation %26amp; Law
Preferred qualifications
  • Fresher or relevant experience in US Insurance or Health Insurance
  • Understanding of HIPAA (PHI/PII)
  • Good English Communication (Both written %26amp; verbal)
  • Proactive communication %26amp; High analytical skills - should be able to foresee issues and suggest solutions, with impactful data
  • Displays energy and passion in approaching the job
  • Ready to work on stretched working hours
  • Ability to independently get along with internal and external customers
  • Customer service focus!
  • Basic Computer knowledge along with typing speed of 25 words/minute

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Job Particulars

Job TypeApprenticeship
Hiring Process Face to Face Interview

About Company

Genpact
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Genpact recruiting Process Associate Experienced(0 to 3 Years) candidates candidates nearby Gurgaon,.Genpact vacancies for Process Associate is recruited through Written-test, Face to Face Interview etc.
Genpact Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Gurgaon, can apply for Process Associate position in Genpact. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Genpact recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Genpact and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Genpact and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Genpact and near your city and get a secured career.