With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brandsand we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brandsand we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.Inviting applications for the role of Process Associate, Transactions
- Transaction processing according to standard work %26amp; SOP
- Prioritize transactions according to detailed guidelines to meet SLA
- Plans and prioritizes tasks and work responsibilities to achieve objectives
- Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
- Assist with/perform other team tasks as the need arises.
- Ability to accurately interpret and compile information from a variety of sources and systems
- Ensure that turnaround time and quality of the work meets Company service standards
- Interact with Onshore /Offshore and customer in a supportive and professional manner via email
- Manage own work in process and support team efforts to ensure that individual, team goals are met
- Maintain key records like working files, email for reference and audit purpose
- Handle basic day to day requirements of excel
- Graduation in any stream except B.Tech and Technical Graduation %26amp; Law
- Fresher or relevant experience in US Insurance or Health Insurance
- Understanding of HIPAA (PHI/PII)
- Good English Communication (Both written %26amp; verbal)
- Proactive communication %26amp; High analytical skills - should be able to foresee issues and suggest solutions, with impactful data
- Displays energy and passion in approaching the job
- Ready to work on stretched working hours
- Ability to independently get along with internal and external customers
- Customer service focus!
- Basic Computer knowledge along with typing speed of 25 words/minute