Product overview / Project overview (filled by Hiring Manager for FTE openings only)
OFSS BPO is looking for candidates with 0 and up to 3 years of work experience to work on back-office processes for the Correspondent Mortgage Division of its US Residential Mortgage clients. Candidates with US Residential Mortgage / Financial Services experience will be preferred. Candidates with Financial Services experience working in Domestic BPO can also apply.
Pre-Requisites (filled by Hiring manager)
Preferably a Commerce Graduate - B. Com (H) and (P); BBA, BCA, Economics Graduates can also apply.
Engineering Graduates & candidates from IT background not eligible.
Proficiency in MS Office, IT support applications and other BPO related applications
Good Typing skills with high Accuracy levels (25-30 words per minute, Accuracy of 85-90%)
Good Analytical Skills / Problem Solving skills
Good Decision-making skills
Flexible with shift timings
Minimum 6 months of work experience on a Mortgage / Financial Services project
Should be willing to work in night/rotational shifts
Should be wiling to work on Indian Holidays
No Leave requirement over next 3 months
Not pursuing any Course / Degree / Diploma that may keep the candidate away from work or cause shift issues
Proposed Opportunity (Filled by Hiring Manager)
Responsibilities / Job Tasks
Data Entry of around 100-150 fields on client Loan Origination Platform/system. Associate will have to pull up various loan documents from clients imaging system to find required information to be entered
Indexing of Loan Documents of the borrower per Standard Operating Procedures
Review all loan documents & match/complete the information on client funding system that is used to register & fund all loans
Figure out discrepancies in the information entered on the system against the loan documents
Add suspense condition in case any documents are missing or incomplete
Run Compliance Ease test on the loan to assess risks & the auditor regulatory exposure. Compliance Ease determines if the loan meets the requirement of Fannie Mae, Freddie Mac, FHA, VA, FHLB, secondary market investors & regulators etc.
Add suspense condition incase loan doesn't pass the test
Run RESPA test for 0% tolerance fees (Origination & transfer taxes fees) & 10% tolerance fees (Title fees, Appraisal, credit report etc)
Maintain Daily Production sheet
Detailed Description And Job Requirements
Entry-level consulting position for those who are new to professional services and are developing their expertise. Receives detailed instruction on routine work and on new projects or assignments.
As a member of a project team, follows standard practices and procedures to analyze situations/data and provide quality work products to deliver functional and technical solutions on applications and technology installations. Work involves some problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices with limited autonomy. Implements Oracle products and technology in various industries to meet customer specifications.
0 to 2 years of experience relevant to a functional or technical role. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Demonstrates basic competence in one product or technology area. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
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