Genpact jobs - Process Associate
Process Associate
0 to3 Years
Salary not disclosed
Posted:
4 Years ago
Views:
Applications:
Openings:
1
Job Description
Job Description
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worldu2019s biggest brandsu2014and we have fun doing it. Now, weu2019re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. We are inviting applications for the role of Process Associate, Customer Service- Non-Voice
Weu2019re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities
Minimum qualifications Any Graduate (PG an added advantage) Freshers are eligible Fluent in English Preferred qualifications
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worldu2019s biggest brandsu2014and we have fun doing it. Now, weu2019re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. We are inviting applications for the role of Process Associate, Customer Service- Non-Voice
Weu2019re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities
- Provide resolution to maintain standards of quality
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Minimum qualifications
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
Job Particulars
Education
Any Graduate, Other Course
Who can apply
Freshers and Experienced (0 to3 Years )
Hiring Process
Face to Face Interview
Employment Type
Apprenticeship
Job Id
513081
Job Category
BPO
State
Telangana
Country
India
About Company
Genpact
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