Vetrotech soft solutions jobs - Process Associate

Job Description

Hiring process associates for international voice / non voice process    
Experience required 2+ years
Package up to 4.1lpa and two way cab rotational shifts1 day closing
Interested candidates can call. 
  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


Job Particulars

About Company

Vetrotech Soft Solutions is a training and placements company established in 2015. Vetrotech works in IT & Non - IT Sectors all over India. We are on a mission to bridge the gap between industry & academia by rapidly building industry-relevant skills in people. till now 2022 vetrotech soft solutions has achieved a placement rate of 98% and has collaborated with 70+ top companies all over pan India. We understand the cultural transformation and change management that can be attained & make it an enriching experience through our training sessions.
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