IGlobe Solutions jobs - Process Associate

• Excellent Communication skills
• Manage large amounts of outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Meet personal/team qualitative and quantitative targets
• Should have Excellent Communication Skills and Convincing Power.
• Should be able to work with a Team.
• Customer Focus, Data Entry Skills, Closing Skills, Telephone Skills etc
• Follow-up with clients.
• Deal Closure.
• Customer Service
• Tele calling on the data provided by the company.
• Good telephone etiquettes