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Process Associate / Non Voice / Email Chat / Chat Support / Live Chat / Customer Support / Technical Support

Black And White Business Solutions
Experience : Freshers
Location : Bangalore
Per Month: Rs. 15,000 - Rs. 30,000
Posted on 09 Jan 20
Job is expired
Job DescriptionLast Date 08 Mar 20

Hi Dear Applicant, 

BPO's Hiring for NON VOICE PROCESS Email Chat Support / Technical Chat / Web Chat / minimum one-year exp mandate in any process in BPO

Salary : - EXP - 25K to 35K+ inc
Openings :
TSR / CSR (Non-Voice Process / Email Chat Support) 

Designation: Process Associate

1. Customer Support - Email Chat / Chat Process
2. Technical Support - Technical Chat / Live Chat / Web Chat

Roles and responsibilities :
  • Prepare requests for rollout
  • Prioritize change requests
  • Create rollout plans for changes requests
  • Coordinate the implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning technical issues/server issues through chat support 
  • Microsoft environment knowledge (Server).
  • Have some level of technical understanding of the products building up a desktop service 

Skills Required :

  • Should be flexible with rotational Shifts
  • Manageable or Good English Communication Skills
  • Experience in BPO (1-5yrs) can apply

Venue :

  • Black and White Business Solutions Pvt Ltd,

#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop
Contact Details :

  • HR - Lavanya
  • Phone -
  • Send you Resume Email Id - Days - Monday to Saturday
  • Timings - 9: 30 am to 2:00 pm

Documents Required : 
Fresher :

  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Card ID

Experience :

  • Previous Companies Offer letter / relieving letter / one-month payslips
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Card ID

*************PLEASE DO REFER YOUR FRIENDS*************

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.
Job is expired
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