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Process Associate / Non Voice / Email Chat / Chat Support / Live Chat / Customer Support / Technical Support

Black And White Business Solutions

Experience : Freshers

Education : BBA/BBM, BSc, BCA, BE/B.Tech, 12th Pass (HSE), Diploma, B.Com, BA

Location : Bangalore

Per Month: Rs. 15,000 - Rs. 30,000

Job Role : BPO / Customer care

Posted on 09 Jan 20

Job is expired

Job DescriptionLast Date 08 Mar 20

Hi Dear Applicant,

BPO's Hiring for NON VOICE PROCESS Email Chat Support / Technical Chat / Web Chat / minimum one-year exp mandate in any process in BPO

Salary : - EXP - 25K to 35K+ inc
Openings :
TSR / CSR (Non-Voice Process / Email Chat Support)

Designation: Process Associate

1. Customer Support - Email Chat / Chat Process
2. Technical Support - Technical Chat / Live Chat / Web Chat

Roles and responsibilities :

Prepare requests for rollout

Prioritize change requests

Create rollout plans for changes requests

Coordinate the implementation process

Keep track of request and make sure they are implemented as planned

Participate in incident handling concerning technical issues/server issues through chat support

Microsoft environment knowledge (Server).

Have some level of technical understanding of the products building up a desktop service

Skills Required :

Should be flexible with rotational Shifts

Manageable or Good English Communication Skills

Experience in BPO (1-5yrs) can apply

Venue :

Black and White Business Solutions Pvt Ltd,

#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop
Contact Details :

HR - Lavanya

Phone -

Send you Resume Email Id - Days - Monday to Saturday

Timings - 9: 30 am to 2:00 pm

Documents Required :
Fresher :

10th / 12th / Graduation all semester Marks card

Aadhar Card ID proof

Pan Card ID

Experience :

Previous Companies Offer letter / relieving letter / one-month payslips

10th / 12th / Graduation all semester Marks card

Aadhar Card ID proof

Pan Card ID

*************PLEASE DO REFER YOUR FRIENDS*************

Job Type : Full Time

Interview Type : Face to Face Interview

Company Description

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.

Job is expired

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