Black And White Business Solutions jobs - Process Associate / Non Voice / Email Chat / Chat Support / Live chat / Customer Support / Technical support

Process Associate / Non Voice / Email Chat / Chat Support / Live Chat / Customer Support / Technical Support

Black And White Business Solutions
experience Fresher
salary 15,000 - 30,000 Per Month
qualification
Read More...
Job is expired
Posted: 5 Years ago
Views:
Applications:
Openings: 25

Job Description

Hi Dear Applicant, 

BPO's Hiring for NON VOICE PROCESS Email Chat Support / Technical Chat / Web Chat / minimum one-year exp mandate in any process in BPO

Salary : - EXP - 25K to 35K+ inc
Openings :
TSR / CSR (Non-Voice Process / Email Chat Support) 

Designation: Process Associate

1. Customer Support - Email Chat / Chat Process
2. Technical Support - Technical Chat / Live Chat / Web Chat

Roles and responsibilities :
  • Prepare requests for rollout
  • Prioritize change requests
  • Create rollout plans for changes requests
  • Coordinate the implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning technical issues/server issues through chat support 
  • Microsoft environment knowledge (Server).
  • Have some level of technical understanding of the products building up a desktop service 

Skills Required :

  • Should be flexible with rotational Shifts
  • Manageable or Good English Communication Skills
  • Experience in BPO (1-5yrs) can apply

Venue :

  • Black and White Business Solutions Pvt Ltd,

#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop
Contact Details :

  • HR - Lavanya
  • Phone -
  • Send you Resume Email Id - Days - Monday to Saturday
  • Timings - 9: 30 am to 2:00 pm

Documents Required : 
Fresher :

  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Card ID

Experience :

  • Previous Companies Offer letter / relieving letter / one-month payslips
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Card ID

*************PLEASE DO REFER YOUR FRIENDS*************


Job Particulars

Role 
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 267715
Job Category Tech Support
State Karnataka
Country India

About Company

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.
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