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Process Associate

Great Media Technologies Pvt Ltd
0.5 to 4.5 Years
Kolkata(Salt Lake )
1,75,000 - 3,00,000 Per Year
Job is expired
Posted on 25 Sep 18
Job DescriptionLast Date 09 Nov 18

Job Summary
GrmTech ( founded in May, 2003. We are an US based software company registered with STP in Kolkata since last 15 years. We have 2 branches in Kolkata - Saltlake and New Town, Head Office is located in California.

Location : Salt Lake Sector 1
Salary: 1,75,000 - 3,00,000 / Pa
Industry: BPO/ITES

Shift : Night shift

Work days: Monday - Friday ( Weekends off )

#InternationalBPO #VoiceProcess #SemiVoice #USShift #NightShift

Responsibilities and Duties
1) Attending patient queries and scheduling appointments.
2) Conducting background verification of the patient.
3) Coordinating with the pharmacies for medicine delivery.
4) Back end tasks as assigned by doctors.
5) Completely non-sales process.

Required Experience, Skills and Qualifications

1)Excellent communication skills in English( both verbal and written).
2)Open to work in night shifts.
3)Minimum 1 year of experience in International Voice Process Must.

Interview Process
Personal Interview
Aptitude Test ( Grammar / IQ / Maths / Email Drafting)
Final Round

BPO / Call Centre / ITES

Job Type

Interview Type

Written-test, Face to Face Interview, Telephonic Interview

Functional Area
ITES / BPO / KPO / Customer Service / Operations
Company Description

Great Media Technologies Pvt Ltd (Grmtech) is a Kolkata based IT and ITeS company founded in May, 2003.

Grmtech develops and maintains its own projects in USA with its associate companies. These projects are from finance and legal industry in USA. Grmtech has its 2 offices in Kolkata, 5 medical clinics and 2 legal offices in California.

We work with Stanford Hospital mental health doctors and psychologist across 6 clinics in west coast USA.

Grmtech does all back office work for Savantcare doctors, like fixing and managing appointment of patients, providing doctors assistance on phone, chat, and email.

We also work for OVLG to provide the best legal services in the US. We have a qualified FC team and a CRA team who offer a free budget counseling session to clients and negotiate with their creditors for settlement.