Crescendo Group jobs - Process Champion - Operations

Pensions Insurance Operations Professional opportunity with a Global Leader for a professional holding at least 5+years-

experience in Insurance Operations, Employee Benefits, Claims, Settlements, Post and Pre Settlements, SLA Management, Team Management and KPI Management. Our esteemed client is looking for a dynamic to grow their career in Insurance Operations. You will utilize your experience in Insurance Broking Operations, Team Management and SLA Management to give out accurate operations result. If this sounds exciting, apply with us! LOCATION: Pune YOUR EMPLOYER

A leading, global group with a strong foothold in specialty financial services serving millions of customers across the full spectrum.

RESPONSIBILITIES

Contributing operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality and customer-service standards; resolving problems; completing audits; identifying trends-

Developing operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product and equipment utilization-

Setting up of performance metrics, regular monitoring of performance, ensuring controls are in place for every process, ensuring Risk Analysis is performed for every process, ensuring adequate training of resources including cross training takes place, establishing communication channels with various onshore teams and building relationships for long terms success of the processes-

Working closely with other functions like HR, Finance, IT and Risk REQUIREMENTS

5

7 years of experience in Insurance operations (Employee Benefits)-

Post Graduate in Finance, Operations Management, would be an advantage-

Analytical ability and decision making skills-

Strong Stakeholder management skills WHAT IS IN IT FOR YOU

An opportunity to define, lead and coordinate the operations/function of the company.-

Work in the heart of the financial capital of the country.