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Inviting applications for the role of PD, Order to Cash
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA Solving queries related to cash application and coordinating with customer
Responsibilities
Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests
Identify and resolve unidentified cash and lead end to end process of Cash applications
Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications
Minimum qualifications
Graduate in Commerce (BCom)
Meaningful Experience
Preferred Qualifications
Excellent English language skills (verbal and written)
