Prior experience in B2B and international calling process preferred
Knowledge of Internet and MS Office-Excel is a must
Excellent communication skills required to interact with US prospects
Education: Graduate/Under Graduate from any field
Lead Generation
Contact database development
Calling and verification
List management on MS Excel sheet
Freshers welcome
Day & Night Shift
Responsibilities:
He/She must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted
Giving a resolution to the customers or clients should be the whole and sole responsibility.
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.