Planet Education Chennai jobs - Process Executive

Process Executive

Planet Education Chennai
experience 0 to 2 Years
salary 15,000 - 25,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id942963
Job Category BPO , BSc/BCA/BBM
Locality Address Nungambakkam
StateTamil Nadu
Country India

About Company

With over 20 years of experience in the Education industry, 22 offices in India and 25 offices globally, representing over 350 universities all over the world and with it’s official headquarters in Australia and head office in Sydney, Planet Education brings to you a one stop destination for all your ‘study abroad’ needs.

From expert counseling to detailed coaching, we have it all!

We aim to understand your aspirations to the best of our abilities so as to ensure that we present the right path before you and make it easier for you to make a decision. We are here to guide you through all the steps, which include; picking the right course, country and university with you and helping you through the entire application and visa process. Each student is just as important to us and we believe that it is our attentive service and through research that sets us apart.

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