LK consultants jobs - Process Executive

Designation: Process Executive

Allocation of customers receipts and maintaining accurate records of information to maintain customer service and quality standards by following client procedures and processes; Maintaining customer service standards by adhering to the laid out initial allocation process; Preparing Cash Statements on a daily basis from SAP Allocating the cash to invoice (Involves reconciling daily receipts against customer invoicing, identifying payment movements, swordfish to sap document reconciliation, GL bank account recognition, identify accurately items received into incorrect bank accounts which need to be charged to the correct company codes)
Responsible for posting Bad debts, exchange differences, etc.
Provide timely and precise responses to all customer queries and deal with exceptional cases; Establish internal checks and controls in order to prevent fraud; and Assist and mentor colleagues by sharing experience where appropriate, in meeting SLAs. Is task-oriented, carrying out activities clearly defined within a job/role description. Is responsible for their individual performance targets and contribution to team performance.